- Useful when a large number of potential stakeholders exist and the issue is of concern to the wider community. Alternatively, it can be used to target a particular group.
- Frequently used as a lead-in to another participation activity and achieves early publicity for that activity
- Can also be used to provide feedback at the completion of a public participation exercise.
- Can fit people's personal timetables.
- Where the issue is contentious, it provides a relaxed forum where conflict is less likely to occur.
- Fosters small group and one-on-one discussions.
- Allows other team members to be drawn on to answer difficult questions.
- Meets information and interaction needs of many members of the public who are not attracted to typical public meetings.
- Builds credibility.