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  • Department of Public Health (Flinders University) & South Australian Community Health Research Unit. (2000) Improving Health Services through Consumer Participation - A Resource Guide for Organisations. Commonwealth Department of Health & Aged Care. Canberra. Available as pdf as http://www.participateinhealth.org.au/how/practical_tools.htm accessed 3 Jan 2002.
  • RCRA. 1996. Public Participation Manual. Ch 5: Public participation activities. http://www.epa.gov/epaoswer/hazwaste/permit/pubpart/chp_5.pdf accessed 3 Jan 2002.
  • United States' Environmental Protection Agency (2002) National Pollution Elimination System (NPDES) Public Involvement/Participation Hotlines. (Accessed 11/12/02) http://cfpub.epa.gov/npdes/stormwater/menuofbmps/invol_3.cfm