• Consider the demographic profile of the community to ensure most of those groups that will be affected by an issue or proposal are represented (see the case study at the bottom of Stakeholder Analysis).
• Consider special interest groups.
• Consider groups most affected by the issue.
• Conduct stakeholder analysis prior to inviting groups to propose representatives (see the case study at the bottom of Stakeholder Analysis).
• Be flexible to allow other representatives to join if they make themselves known during the participation process (however, it is more effective not to allow alternative representatives, as they can highjack the agenda and/or may need extra briefings that slow down the process).
• Clearly state the role of the citizen committee and the objectives of the participation.
• The organising group or agency should work closely with the committee during its formation.
• The organising group or agency should work closely with the group during the participation process.
• Use third party facilitators to manage conflict.
• Be forthcoming with information.
• Use a consistently credible process.
• Set up reporting arrangements to ensure that members communicate with their constituents via their regular communications networks, e.g. newsletters, meetings, presentations, email, or websites.
• Record decisions and keep a running summary. This is important if new people join the group.